Do you have a question on how to place your order, returns or submitting your prescription to us?
What do I need to be able to place on order online?
Check out is easy, all you need is your employee information and a copy of your prescription and your PD (pupillary distance, you can find this on your RX if it's not there call your doctor!)
How do I pay?
Your employer takes care of payment for you! There will be no charge to you, in fact you don't even need a card to checkout.
How can I send you my prescription?
You can upload it during checkout from your computer or phone! You can also email it to us click here!
How long will it take for my order to arrive?
We aim to provide your new glasses to your store in 7-10 business days.
What if I need to return a product?
Contact us for return instructions based on your order.
How often can I order new glasses?
Every employee receives one pair of glasses and lenses per year.
What warranty is included?
Your glasses and lenses carry a 1 year warranty.